Frequently Asked Questions
Where can I see my order status?
You will receive an email from us on placing your order and will receive another email notification with tracking details when your order ships.
For orders placed by 1pm Monday to Friday we endeavour to ship your items on the same day. This excludes weekends, where orders will be shipped on the next working day.
When will my order arrive?
Tracked delivery – usually takes between 2-5 working days (UK only)
Next day service – next working day (UK only)
European service - usually takes between 3-10 working days
International service - usually takes between 7-10 working days
What packaging do you use?
Please be assured that we only use plain packaging to ship your orders for your discretion and to help ensure your privacy.